The mother of all system standards has undergone many changes in its 30 year existence. The nature of these changes can be summarized as follows:
- Less emphasis on procedures and documentation.
- A more general business approach focusing on process management.
- More attention to leadership and involvement.
- From quality assurance to continual improvement.
These changes are in line with with the general evolution about the role of quality management in organizations.
In the 2015 version some new concepts have been introduced. A new structure has been defined (HLS = High Level Structure), the context of the organization must be made clear and you have to think in terms of risks and opportunities. All of this sounds rather spectacular and it leads to a myriad of training courses where almost every paragraph gets its own training course.
QS Consult has a different view on this. ISO 9001:2015 is a standard that sets the minimum requirements for a good quality management system. Any person with a bit of common sense can easily understand this. Unfortunately after all these years ISO apparently still is not able to turn this common sense into a readable text.
Our ISO 9001:2015 training is a one day course giving you the information you need to start with the implementation. If there would be problems later in with interpretation of the standard or finding the best solution to a specific requirement, than this is much better tackled with support to your organization on this specific point.