This presentation was an extension to last year’s presentation at the WCQI in Milwaukee. Unfortunately, there were few attendants (24) but the ones that were there were very satisfied afterwards. This showed from their average rating score of 9.4 / 10 and some very nice comments such as: “A wonderful job”; “Well done!”; “I wish there had been a bigger audience to hear this valuable presentation”. Words like that make the effort worthwhile.
The slides can be found through this link: slides presentation
In webinar format you can follow the entire presentation on: webinar presentation